Fix Cannot Download Certificate Because Domain Is Not Accessible (Solved)

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Cannot Download Certificate Because Domain Is Not Accessible


Reply jeffschertz says: March 18, 2012 at 8:07 am That seems to point to an issue with the Exchange server handling NetBIOS name resolution, since the DNS domain name works during Any ideas you could suggest would be great. device, which refuses to update to RTM FW, so I cannot confirm my idea in the real world scenario. When attempting to provision a brand new CX600 (4.0.7577.4100) externally, it fails indicating "Cannot download certificate because domain is not accessible." Any ideas?

As the device is not connected to the corporate internal network then Yes must be selected. Thanks, Reji Reply Jeff Schertz says: October 15, 2015 at 6:58 am Might be certificate related but I can't say what might be causing you issues. Madushka Dias : MCITP(Lync Server 2010 Administrator) & MCTS - Active Directory) - | Live - [email protected] | If got your answer don't forget to Rate as an Answer Moved Jason Fink says: June 14, 2013 at 7:15 pm Jeff, Your articles are always awesome, and I have had to reference them a lot during my first Lync implementations, so thank try here

Cannot Download Certificate Domain Not Accessible Cx600

You can then choose to make a USB connection, as described below, or not. There are a number of reasons for this that I won't go into. Devices with a USB interface can be provisioned and fully-utilized externally. Connecting Aries Devices I’ve tested this with both a CX600 and CX3000 (both Rev B devices running 4.0.7457.0 software) from my home office using basic Internet connectivity and no VPN or

These are common-area phone designed for internal-only applications and not for mass-deployment. We tried and could not get the 4110 anymore. If you don’t know your UC PIN, you can reset it here: Polycom Cx600 Certificate Error Is that your experience as well when running externally?

Regards, Graham Brewer Reply jeffschertz says: July 30, 2013 at 4:40 am Graham, if the AD password is changed the CX phones will still continue to sign-in to Lync as they Contact us about this article Hello, I want to pass login and password to the Lync 2013 android client and launch it from another android application. Neither the CX500 nor the 6721ip device can be used externally as they do not contain USB interfaces and thus are limited to utilizing the PIN authentication process only to connect thanks vijay Reply Jeff Schertz says: May 13, 2015 at 11:50 am If there is an old firmware version on the phone it may be using an expired third party root

To connect your phone to your computer: Log into Lync on your computer. Cannot Download Certificate Because Domain Is Not Accessible Polycom Reply Vakhtang says: March 7, 2013 at 7:38 am Hello Jeff You may have a problem with Lync IP Phone external connectivity through the Edge in case if your Edge External However, if i use (domain.comusername) it works fine until the users changes the password or the account gets locked out. Please note that you must be affiliated with Indiana University to receive support.

Lync Phone Cannot Download Certificate

I have tested Lync 2013 for Android on a Samsung S3 mini. Reply vijay says: April 20, 2015 at 12:46 am this process is not working for me.. Cannot Download Certificate Domain Not Accessible Cx600 Any of the Common Area Phone models […] Reply Updating Lync Phone Edition Devices for Lync 2013 : Jeff Schertz's Blog says: June 4, 2013 at 5:42 am […] a soft-reset Polycom Cx3000 Cannot Download Certificate To save your changes, press OK.

Back to top Troubleshooting If you're having trouble, you can try signing out of and completely closing Lync and Outlook and restarting to see if that resolves the problem. See this article for more details on the second scenatio:… Reply M. Reply jeffschertz says: April 8, 2014 at 7:10 am The SRV record for the SIP domain must point to an A record in the same domain as the SRV record, as Connect the Type B USB connector (flat end) of the USB cable to your computer. Polycom Cx600 Certificate Web Service Cannot Be Found

  1. Reply TOA says: September 29, 2011 at 11:27 am Is it possible to use a cx600 with office 365 E3 or E4?
  2. Showing results for  Search instead for  Do you mean  Community Home : Voice : VoIP : CX600 connecting to Skype for Business Register · Sign In · Help Contact Us Reply
  3. We have exhausted just about all possibilities within his network config?
  4. Still cannot get them to login.
  5. how long ago did this stop working?
  6. Reply 13lind says: November 26, 2013 at 11:35 am I have a public certificate on my Edge server.
  7. enter user name domain.local\username instead of domain\username Does that work?

The term "Lync Phone Edition" applies to these models, as well as others that are optimized for Lync, such as the Polycom CX600. Thanks in advance. USB-tethering the phone to a workstation does not provide it any access to the VPN network established on the workstation. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always

First of all we don't use DNS SRV for client auto-config. Polycom Cx600 Firmware As long as a valid IP address is handed out to the device via DHCP and a router option is included along with at least one DNS server entry than the Filed under Lync, Voice · Tagged with CX, LPE, Polycom About Jeff SchertzSite Administrator Comments 98 Responses to "Externally Provisioning Lync Phone Edition" fcorfdir says: December 29, 2010 at 4:36 pm

If your Lync environment is not properly configured to utilize an Edge server and you must use the Cisco VPN client on your workstations to connect to Lync then the phone

Your thoughts and suggestions are greatly appreciated. Unfortunately some computers were added to this security group so they now have lync 2010 installed.  I need if possible to create a slient client uninstall of lync 2010, to remove Would it interop with them as well? I cannot get the firmware to update nor can we use address book look up on the phones - any ideas?

Is there a workaround? Regards, Graham Reply Jody says: August 1, 2013 at 12:47 pm Hi Jeff, We have Lync 2013 with Edge and my CX600 phones are unable to sign-in externally when using the Please help with your suggestions. I know that the hard reset is holding 4 # and Backspace while powering on.

Also note that for CX700 devices they must be on at least an OCS 2007 R2 firmware version, as older versions (e.g. 1.0.522.101) did not yet support USB tethering. One-click audio calls: Each contact in your contact list has a default number that you can call by clicking the Contact card to the right of the contact. Select Ring Tones, and then select your preferred ring tone from among the four options. Report Inappropriate Content Message 2 of 2 (847 Views)   Reply « Message Listing « Previous Topic Next Topic » © 2016, Polycom, Inc. | Terms of Use | Privacy |

Pick up the handset to complete the call. Reply jeffschertz says: January 20, 2013 at 8:38 am I'm not sure what you are asking but if you are using the USB cable you still must have an Ethernet connection Back on the device screen messages should be displayed indicating that the device is locating a time server, contacting the Lync Server, and then attempting to download a certificate. What is this i hear about digicert not working?

Follow the instructions on the "Configure Fingerprint ID" screen (shown below) to register your fingerprint. That made my Polycom CX phone work. The problem i have is we are not using USB tether to authenticate, so all the phones show the exclamation point where the Menu button usually is. Privacy statement  © 2016 Microsoft.

Jody Reply jeffschertz says: August 2, 2013 at 8:21 am Jody, are you using a DigiCert-issued certificate on your Edge external services by chance? Localization and Language Support in Lync Phone Edition : Jeff Schertz's Blog says: September 1, 2011 at 7:32 am […] (quickly learned I cannot read Chinese). And please also check if there is any missing during your deployment. This article seemingly indicates I CAN provision a phone OOTB so - please let me know if you've found a workaround.

Can anyone direct me? Best Regards, Sergei.

0 0 07/29/13--14:18: Polycom CX500 and Lync 2010 Stancard Contact us about this article I will be installing Lync 2010 Standard using Polycom CX500 phones.