Fix Cannot Delete User Confluence Tutorial

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Cannot Delete User Confluence

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Report a bug Atlassian News Atlassian Skip to content Skip to breadcrumbs Skip to header menu Skip to action menu Skip to quick search Linked ApplicationsLoading… Quick Search Help About Confluence Changed the permission scheme so that admin has permission to browse project and is able to locate the issues. We've never had to have the instance admin be a member of the confluence admin group. My main issue is that even though I've removed the users from the app, the users still popup as if they still exist when I attempt to assign a JIRA project navigate here

Wiki Page Loading... However, you've got a mismatching data item here which is also worth checking, because it could be a system error. Yes No Thanks for your feedback! The standard method for removal is described in Removing a User.

Confluence Cannot Disable User

CommentCommentAdd your comment...Sign up or log in to answerWatchRelated questions Powered by Atlassian Confluence 5.7.3, Team Collaboration Software Printed by Atlassian Confluence 5.7.3, Team Collaboration Software. Cause Unusual characters in the name can cause the username to fail to be removed. If I click it, I get an information panel saying 'No matching issues found. ' When I search all issues with query "assignee = aem", I get 'no matching issues found' Bulk change is probably blocking your change because the "do not edit" flag is set on the closed status on your issues.

  • If a user has contributed content, you shoulddisable their user account.
  • It wasn't accurate It wasn't clear It wasn't relevant Submit feedback Cancel Have a question about this article?
  • Why was this unhelpful?
  • Modify the workflow to add a transition from Closed to Closed, and goes through a screen with the assignee on.

When I attempt to delete the user it says that the user has reported issues. I am in the Administrator and the site-admins group - there is no way for me to change global permisions to put administrator group with confluence administrator permission (hosted instance reserves Simply unchecking the 'application access' box leaves the user in the user list, which adds clutter and also messes with autocomplete. Jira Login We can't track down the comments or posts and want to be able to reuse the account.Thanks for all your help!DanCommentCommentAdd your comment...10-1Shannon Mackie [Atlassian]Feb 09, 2015Dan,As Nic stated, you can

CommentAdd your comment...Sign up or log in to answerWatchRelated questions Powered by Atlassian Confluence 5.7.3, Team Collaboration Software Printed by Atlassian Confluence 5.7.3, Team Collaboration Software. MelCommentProject 1445May 15, 2014Ok. Such content includes pages and blog posts, and edits and comments on existing pages. This Site More importantly, when will Atlassian provide a proper solution for their Cloud customers to deal with ex-employees?CommentAdd your comment...Sign up or log in to answerWatchRelated questions Powered by Atlassian Confluence 5.7.3,

For Atlassian OnDemand, you don't need to be a member of the confluence-administrators group (this group is actually reserved for access only by Atlassian for administration purposes). What happens is that Confluence tries to disable the user in LDAP, even in READ ONLY mode and thus an exception is given: User "xxxxxx" could not be disabled. Assuming your user logs in as bob: Select * from jiraissue where reporter = bob ; Select * from jiraissue where assignee = bob ; Select * from jiraaction where author If the user resides in a Read Only external directory, the option to disable the user won't appear.

Can Not Be Deleted Because He Or She Has Authored Content In One Or More Spaces.

You can view details at https://jira.atlassian.com/browse/ROTP-2072, and watch the issue if you would like updates. https://jira.atlassian.com/browse/CONF-22337 Hope that helps. Confluence Cannot Disable User They've been able to add/delete users before... Confluence Remove User From Space Please let us know if the above information helps you.

Resolution Always backup your data before performing any modifications to the database. check over here Thanks, CommentCommentAdd your comment...10-1Joe Clark [Atlassian]Apr 04, 2012Can you have a look in the Space permissions and ensure that users have the "Remove" permission for pages? Skip to content Skip to breadcrumbs Skip to header menu Skip to action menu Skip to quick search Linked ApplicationsLoading… Quick Search Help About Confluence Log in Sign up QuestionsTopicsLeaderboardRewardsUnable Run the same DELETE commands after verifying the content is indeed content you wish to delete. Jira Delete User

Disabling a user account won't remove the content they've created. It wasn't accurate It wasn't clear It wasn't relevant Submit feedback Cancel Have a question about this article? Forget it - inactivate the dead user, remove them from all groups and roles, and move on. his comment is here Related pages: Manage Users Configuring User Directories Someone with a disabled user account can no longer log in to Confluence, and they don't add to your license count.

Atlassian Documentation  Log in Confluence Knowledge Base How do I remove a user who has content created This is an old article and it is only valid for versions of My guess, as you've reindexed, is that the issues are hidden from both of you for some reason. They are assigned to issues in the project, if that makes any difference.Ramiro PointisApr 17, 2013That shouldn't be a difference...

Content includes pages and blog posts, and edits and comments on existing pages.

Hope this helps.CommentCommentAdd your comment...Sign up or log in to answerWatchRelated questions Powered by Atlassian Confluence 5.7.3, Team Collaboration Software Printed by Atlassian Confluence 5.7.3, Team Collaboration Software. DavidMelissa PaisleyMay 21, 2014Hey David, I've done some further investigation, and it turns out this is due to a bug we're seing intermittently, with Admins and Site-Admins unable to delete users. Thanks and Regards, David|Atlassian Support CommentAdd your comment...10-1William Zanchet [Atlassian]May 14, 2014Hello there,Can you please make sure that your user belongs to the confluence-administrators group? We can find no trace of either the issues or the comments in the system to close them out.

The queries you mentioned reported one issue and the jira administrator had no permissions to browse the project it was in. If this new user made any of the above you will be unable to delete him/her, the only thing you can do is deactivate the user so it will no longer See questions about this article Powered by Confluence and Scroll Viewport Atlassian Support Ask the community Provide product feedback Contact technical support Atlassian Privacy Policy Terms of use Security Copyright © weblink I got to say I did tried some things in my Jira but I can't reproduce this...